THE CAPITAL SALON & SUITES

KNOW BEFORE YOU GO

Have questions before your visit? From booking and pricing to salon policies and choosing the right service, here is everything you need to know before visiting The Capital Salon & Suites in Bentonville, Fayetteville, or Rogers, Arkansas.

Your Questions, Answered

Where is The Capital Salon & Suites located?
The Capital Salon & Suites has three locations serving Northwest Arkansas: Bentonville 215 Northwest A Street, Unit 180 Bentonville, AR 72712 | Fayetteville 1810 N College Avenue, Suite 120 Fayetteville, AR 72703 | Rogers 5100 West Pauline Whitaker Parkway, Suite 108 Rogers, AR 72758
What are your salon hours?
Our standard hours are Monday-Friday, 9:00 AM-6:00 PM; Saturday, 9:00 AM-3:00 PM; and Sunday, closed. Individual professionals may have schedules that vary from our general salon hours.
How do I book an appointment?
Appointments can be booked online directly through our website. Select Book Now, choose your preferred Capital Salon & Suites location, and follow the prompts to select your service and beauty professional. You may also contact the location directly for assistance with booking.
Do you accept walk-ins?
Appointments are strongly recommended to ensure availability with your preferred professional. Same-day appointments may be available depending on the service and provider.
Which location should I book?
Choose the location and professional most convenient for you. The Capital Salon & Suites has locations in Bentonville, Fayetteville, and Rogers, with talented professionals offering a variety of services across Northwest Arkansas. Service availability may vary by location and provider.
How do I choose the right stylist?
Our team includes professionals at different experience levels, specialties, and price points. You can explore our team online to learn more about individual professionals and find someone who fits your hair goals, desired services, and budget. If you are unsure who to choose, our Client Experience Team can help guide you.
Do your stylists have different pricing?
Yes. Pricing can vary based on the professional's experience level, the service being performed, the amount of time required, and the products needed to achieve your desired result. Pricing shown online should be considered a starting point unless otherwise specified.
Do I need a consultation before booking?
Some services may require or benefit from a consultation, particularly major color transformations, corrective color, extensions, and specialized hair or scalp services. A consultation allows your professional to evaluate your current hair, discuss your goals, establish realistic expectations, and provide more accurate recommendations and pricing.
What hair services do you offer?
Our professionals offer a broad range of customized hair services, including haircuts, styling, blowouts, dimensional color, highlights, balayage, blonding, color transformations, extensions, smoothing services, conditioning treatments, and more. Services vary by professional and location.
Do you offer services for curly or textured hair?
Yes. Several of our professionals work with a variety of hair textures and curl patterns. Because specialties vary, we recommend reviewing our team or contacting us so we can help match you with the appropriate professional.
Do you offer hair extensions?
Yes. Hair extension services are available with select professionals. Because extensions are highly customized, a consultation may be required to determine the appropriate method, amount of hair, maintenance schedule, and investment.
What professional haircare products do you carry?
We believe beautiful results should continue long after you leave the salon. Our professionals can recommend professional home-care products specifically for your hair type, condition, color, scalp, and styling needs. Your stylist can create a personalized home-care routine during your appointment.
What if I am experiencing hair thinning, hair loss, or scalp concerns?
The Capital Salon & Suites offers access to specialized hair and scalp expertise for guests experiencing concerns such as thinning hair, hair loss, excessive shedding, scalp discomfort, or changes in overall scalp health. A consultation and professional analysis can help determine the appropriate next steps and whether specialized hair-restoration or scalp services may be right for you.
Do you offer services other than hair?
Yes. The Capital Salon & Suites is home to professionals offering services beyond traditional salon haircare. Depending on the location and provider, services may include skincare, lashes, makeup, hair removal, advanced aesthetics, and health and wellness services. Please review our Services pages for current availability.
What is your cancellation and no-show policy?
Your appointment time is reserved specifically for you. We ask that you provide appropriate notice if you need to cancel or reschedule. Late cancellations and missed appointments may be subject to a fee or deposit requirement. Certain appointments may also require a deposit at the time of booking. Please review the cancellation terms presented when scheduling your appointment.
Why is a deposit required for some appointments?
Certain services require a significant amount of time to be reserved exclusively for you. A deposit helps secure that appointment time and may be applied according to the terms provided when your appointment is booked.
What happens if I am late for my appointment?
We understand that delays happen. However, arriving late may require your service to be modified or rescheduled so we do not impact the appointments scheduled after yours. If you know you are running late, please contact the salon as soon as possible.
Can I bring my children with me?
For the comfort and safety of our guests and professionals, children should only accompany you to the salon when they are receiving a scheduled service. We appreciate your help in maintaining a relaxing, professional environment for everyone.
Can I bring a friend or family member to my appointment?
To maintain a comfortable environment and allow our professionals to focus fully on each guest, we encourage additional guests to visit only when necessary or when they are also receiving a service.
What should I wear to a color appointment?
We recommend wearing something comfortable and avoiding high collars, bulky hoodies, or valuable clothing that could interfere with your service. While our professionals take every precaution, salon color can stain fabrics.
Should I arrive with clean or dirty hair for my color appointment?
When in doubt, arrive with clean, dry hair and minimal product buildup. Certain services may have different preparation requirements, so follow any specific instructions provided by your stylist before your appointment.
What if I am not sure what I want to do with my hair?
That is exactly what the consultation portion of your appointment is for. Bring inspiration photos if you have them, and be prepared to discuss what you like, what you do not like, your daily routine, maintenance preferences, and hair history. Your professional will help create a plan tailored specifically to you.
Do you offer corrective color?
Select professionals offer corrective and transformational color services. Because every correction is different, a consultation may be required before scheduling. Corrective color can involve multiple processes or appointments depending on your starting point and desired result.
How long will my appointment take?
Appointment times vary considerably depending on your service, hair length and density, desired result, and individual professional. When planning a major color change, extensions, corrective service, or specialized treatment, we recommend allowing additional time.
Do you offer gift cards?
Yes. Gift cards are available and make a wonderful way to give someone the experience of The Capital Salon & Suites. Electronic gift cards can be purchased online for convenient gifting.
What forms of payment do you accept?
Payment options are available at each location. For questions about a specific payment method, financing option, or service provider, please contact us before your appointment.
Can I book my next appointment before leaving?
Absolutely - and we highly recommend it. Pre-booking is the best way to secure your preferred day and time with your professional, particularly during busy seasons and holidays.
Why choose The Capital Salon & Suites?
The Capital Salon & Suites was created around a belief that an exceptional beauty experience should combine artistry, education, expertise, innovation, and genuine care. Across our Bentonville, Fayetteville, and Rogers locations, our team of beauty professionals is committed to delivering personalized experiences designed around you. Three locations. One standard of excellence.

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